服务条款
Welcome to HAOYUE Studio. These Terms of Service apply to your use of haoyuestudio.com and to purchases made through our online store.
By visiting our website or placing an order, you agree to these Terms.
1. About HAOYUE Studio
HAOYUE Studio offers handcrafted and design-led products inspired by Chinese heritage craftsmanship, including Song Brocade and cloisonné-inspired works.
Because many of our products are handmade, slight variations in color, pattern, texture, dimensions, or finishing may occur. These variations are part of the character of handmade craftsmanship and are not generally considered defects.
2. Products and Information
We make reasonable efforts to display product descriptions, photographs, colors, dimensions, materials, and pricing as accurately as possible.
However, colors and appearance may vary slightly depending on screen settings, lighting, and the handmade nature of the product.
We reserve the right to update product information, pricing, or availability at any time.
3. Orders
All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse an order where necessary, including in cases of pricing errors, suspected fraud, payment issues, or product unavailability.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
4. Pricing and Payment
Prices are displayed in the currency shown on the website or at checkout.
Customers are responsible for providing accurate billing, shipping, and payment information.
Payment must be successfully completed before an order is processed.
5. Shipping
Shipping terms, processing times, tracking information, customs duties, and related matters are explained in our Shipping Policy.
Delivery times are estimates and may be affected by customs, carriers, weather, holidays, or other circumstances outside our reasonable control.
6. Returns and Refunds
Returns, refunds, damaged items, and non-returnable customized or made-to-order products are governed by our Returns & Refund Policy.
7. Intellectual Property
All website content, including photographs, product designs, graphics, text, logos, videos, and branding, belongs to HAOYUE Studio or is used with permission.
You may not reproduce, copy, distribute, modify, or commercially use our content without prior written permission.
8. Prohibited Use
You may not use this website for unlawful, fraudulent, abusive, or harmful purposes, or attempt to interfere with the security or operation of the website.
9. Third-Party Services
Our store may use third-party services, including Shopify, payment providers, shipping providers, and other service partners.
HAOYUE Studio is not responsible for independent third-party websites, services, policies, or actions beyond our reasonable control.
10. Limitation of Liability
To the extent permitted by applicable law, HAOYUE Studio will not be liable for indirect, incidental, or consequential losses arising from the use of this website or products.
Nothing in these Terms excludes any rights or protections that cannot legally be excluded under applicable consumer law.
11. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on this website.
Continued use of the website after changes are published constitutes acceptance of the updated Terms, subject to applicable law.
12. Contact
If you have questions about these Terms, please contact:
HAOYUE Studio